Frequently Asked Questions
Will we have the Shack to ourselves?
Yes! You will have the sole use of the Shack and the bunkhouse (if booked). However, the owners, their family and limited others do also launch boats from the shore but will not disturb you up at The Shack.
Are there any bedrooms or bathrooms at The Shack?
Yes! Guests have the option to book the bunkhouse which is comprised of 3 rooms with queen beds and 1 room with 2 singles. Hire of The Shack (even without the bunkhouse option) also comes with one bathroom that has a toilet and shower. Guests will need to bring their own toiletries.
Does it cost extra to book the Bunkhouse?
For each room it will cost an additional $50 one-off fee, however, linen is NOT provided. You can book any/all of the rooms, however if you require a specific room (i.e. queen vs king singles) then please mention this in your booking.
Bunkhouse rooms can be added to your reservation AFTER you have finalised your booking and have made the payment. Once you’ve made your payment for the standard ‘camping-only’ rate, you will be prompted to ‘add on’ some/all of the bunkhouse rooms.
Can we bring our pets along?
Unfortunately, we do require all pets to please stay at home.
Is there Wi-Fi at The Shack?
What do I need to bring?
Although we provide the basic cooking necessities, you will need to bring your own food for meals (unless you’re dining out at the spectacular cafes and restaurants nearby!).
You will also need to bring linen and towels if you are staying in the Bunkhouse.
Please click HERE for a downloadable PDF of what to bring vs. what’s included in your stay.
Can I have my event here?
Is the rate cheaper if we have less than 15 people?
Can I have visitors during my stay?
Sure, so long as you do not exceed a total of 15 different people who come to The Shack during your stay (including booked guests). For example, if there are 10 people staying at The Shack then you can have a TOTAL of 5 guests who come to visit throughout the course of your stay.
All visitors MUST be well-informed of the rules, how to find The Shack and must also sign the waiver of liability form upon arrival.
Which area of Tinaroo is The Shack located in?
How's the serenity?
Can we explore the farm?
What's the weather like?
How do we check-in?
We have set up a contactless check-in at the shack. Check-in involves all guests over 18 signing a waiver of liability form, and then opening the key safe with the code that you’ll receive in your booking confirmation email.
Is the water safe to swim in?
Is the water safe to drink?
Is Smoking Allowed?
What time is check-in and checkout?
Are there any noise restrictions?
What wildlife might visit?
What is your cancellation policy?
Our cancellation charges are as follows:
No charge if cancellation is made at least 14 days out from arrival.
50% of full booking cost charged if cancellation is made between 7-14 days of arrival.
100% of full booking cost charged if cancellation is made within 7 days of arrival.
** arrival is classed as 1pm on check-in day.